Support
Contact us
Need help with onboarding, compliance documentation, or account access? Reach our team using the channels below.
General support
Email: support@suncostpay.com
Phone support is available to verified customers; email us to schedule a callback (U.S. business hours).
Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Compliance & legal
Email: compliance@suncostpay.com
Registered office: United States (full address appears in your account agreement and legal notices).
For subpoenas and legal notices, include subject line: Legal Request
Before contacting us
- - Keep your application reference or account email ready
- - Do not share passwords or one-time codes
- - For urgent fraud concerns, mark your message as \"Urgent Fraud Alert\"